Sources of Personal Data

At ShabdLangar, we believe in the value of people. Respect for individuals is the cornerstone of our business. This includes honoring their right to privacy. We operate with a mission to innovate and improve education accessibility in India. Our website serves as a platform to highlight cases of individuals in need of educational services, connecting them with potential supporters. Our users comprise those seeking assistance and those willing to offer help. In the course of our operations, we collect and process personal data from our users and visitors. This data is gathered during website transactions, as well as through offline interactions such as meetings, conferences, and business activities. Additionally, personal data is obtained from job applicants and through various channels including social media, communications, and responses to promotional materials. Data collection technologies integrated into our digital platforms also contribute to this process.

Processing of Personal Data

We collect, maintain, and process personal data to serve legitimate business interests, while ensuring the protection of individuals' rights and interests. These interests include fostering relationships, addressing user needs, and fulfilling administrative requirements. We utilize contact management, analytics tools, and electronic marketing methods for these purposes. Personal data may be shared with service providers engaged by us, strictly for the provision of contracted services. Additionally, we may share personal data within our group companies for business operations and internal analysis. When sharing data with entities outside the data subject's jurisdiction, we implement appropriate safeguards in compliance with applicable laws and this policy. We may also process personal data based on contractual obligations or with the consent of the data subject. In certain situations, we may disclose personal data to comply with legal obligations or protect our rights.

Right to Object and Unsubscribe

Individuals have the right to object to the use of their personal data for direct marketing purposes. They can opt out by adjusting communication preferences on their profiles or by contacting us directly. Additionally, recipients of electronic communications can unsubscribe using the provided feature in our emails. By continuing to engage with us, users grant permission for communication via various channels including WhatsApp, email, SMS, and other notification methods.

Notice to EU Data Subjects

For EU data subjects, personal data processing is based on consent, contractual necessity, legal obligations, or legitimate interests. Data subjects have rights regarding access, rectification, erasure, and restriction of their personal data, which can be exercised by contacting us.

Third-Party Activities

Third-party providers contribute to our web and social media platforms, utilizing various technologies for data collection and processing. We do not control these activities and disclaim responsibility for their privacy practices. Users may manage certain activities through browser and app controls.

Children’s Information

We do not knowingly collect or retain personal data from children unless authorized by law or under contractual arrangements involving campaigns benefiting children.

Protecting Personal Data

We employ physical, technical, and administrative measures to safeguard personal data against unauthorized access, loss, or alteration. While we strive to maintain security, we cannot guarantee absolute protection due to inherent risks in data transmission and storage.

Data Retention

Personal data is retained for the duration necessary to fulfill its intended purposes and comply with legal or contractual obligations.

ShabdLangar Advertisement and Targeting

Advertisements are essential for raising awareness and support for crowdfunding campaigns on Ketto. Ad targeting is based on user interactions, interests, and social causes. Users can manage ad preferences through provided options or by contacting us.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy, with the latest version available on our website along with the date of last update.

Further Information

For inquiries or clarifications regarding our privacy policy, please contact us at [care@shabdlangar.org] or the provided address. (Address: SCO 218/219 second floor, sector 34A, Chandigarh)